Welcome to the Alaska Bear® Sleep Mask, Silk Pillowcase, Eye Mask website! We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
Collection of Information
We collect personal information that you voluntarily provide to us when you use our website, make a purchase, participate in promotions or surveys, or communicate with us via email, phone, or other channels. The types of personal information we collect may include:
- Contact details such as name, email address, postal address, and phone number
- Payment information such as credit card number and billing address
- Order and purchase history
- Preferences and interests
- Demographic information such as age and gender
- Feedback, reviews, and correspondence
- Social media handles and profile information if you connect with us on social media
We also automatically collect certain information when you visit our website. This includes:
- IP address
- Browser type and device information
- Pages visited and content viewed
- Referring website addresses
- Interactions with the website and our ads
- Dates and times of access
This information does not identify you personally but provides us with usage statistics and analytics to improve our website.
We may also supplement the information we collect with information from third-party sources to improve our ability to market our products and services to you.
Use of Information
We use the information we collect for the following purposes:
- Process orders and provide products and services: We use your personal information to take and fulfill orders, ship and deliver products, process payments, communicate about orders and provide related customer service.
- Improve our website and product offerings: We analyze usage statistics and information to determine how we can improve our website, products, marketing and customer relationships.
- Marketing and advertising: With your consent where required, we use your information to promote our products and services, inform you about special offers and events, and display relevant advertisements. This may include email marketing, social media ads, postal mailings, or ads on third party websites. You can opt out of marketing communications at any time.
- Comply with legal obligations: We use your information as required to comply with applicable laws, lawful requests from government authorities, or court orders.
- Other purposes: We may use your information for other purposes disclosed at the time of collection or with your consent.
Sharing of Information
We will not share your personal information with third parties without your consent, except in the following circumstances:
- To fulfill orders and provide products and services you request. This may include sharing with third party services that assist with order fulfillment, payments, and deliveries.
- To service providers under contract who help with parts of our business operations such as marketing, technology services, analytics, order delivery, and customer service. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
- To comply with legal obligations, lawful requests from government authorities, or court orders.
- To protect the rights, property or safety of our company, users, or others.
- In connection with a sale or merger of our company assets. If this occurs, we will require the buyer to honor the commitments in this privacy policy.
We do not sell or rent your personal information to third parties for marketing or advertising purposes. Any sharing not covered in this policy will be disclosed or require your explicit consent.
Data Security
We use appropriate technical and organizational measures to protect your personal information. Unfortunately no data storage or transmission is 100% secure, so we cannot guarantee the absolute security of your information. We have implemented various policies and safeguards to minimize the risk of unauthorized access, maintain data accuracy, ensure proper use of information, and ensure appropriate response if we become aware of incidents.
Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for. This may include keeping information:
- For so long as your account is active or relationship with us lasts.
- As needed to maintain appropriate business records, comply with legal obligations, or resolve disputes.
- For so long as is required by applicable laws and regulations.
When we no longer need to use your information, we will securely delete or destroy it.
Cookies and Tracking Technology
We use cookies and similar technologies to collect non-personal information via your interactions with our website. Cookies are small data files transferred onto computers or devices to collect and record information about your activities. We use cookies and other technologies to improve your browsing experience, analyze how users interact with our website, serve relevant ads, facilitate social media features, count visits, understand usage patterns, and detect security incidents.
You can disable cookies through your browser settings but some parts of our website may not work properly if you do so. We do not respond to browser Do Not Track signals at this time.
Third Party Websites
Our website may contain links to third party websites. Any access to and use of such linked websites is not governed by this privacy policy but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to delete such information.
International Data Transfers
We are a global company and your personal information may be transferred internationally throughout our entities, trusted partners, and service providers. Even in cases of international transfers, we will take appropriate safeguards to protect your information in accordance with applicable data protection laws.
Your Privacy Rights
If you reside in certain territories, including the EU, you have rights over your personal information. These may include rights to access, correct, delete, restrict or object to our use of your personal information. You also may have a right to receive your information in a portable format. If you have consented to the processing of your personal information, you have a right to withdraw that consent at any time. You also have the right to lodge a complaint with your local supervisory authority for data protection. Contact us if you wish to learn more about or exercise your rights.
Changes to this Policy
We may update this privacy policy from time to time as we add new products and features, as we improve our website, or as laws change. You can determine when this policy was last updated by checking the “Last updated” date displayed at the top. Any changes become effective immediately upon posting the updated privacy policy. Use of our website following such changes constitutes acceptance of the updated policy. We will notify registered users of significant changes by email and provide an opportunity to opt out. Unregistered users may learn of the most recent policy by visiting our website. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our privacy policy or information practices, you can contact our Data Protection Officer at:
- Email: [email protected]
- Address: 123 Alaska Bear Lane, Anchorage AK 99518
Thank you for taking the time to read our privacy policy. We look forward to providing you with the most comfortable sleep products and outstanding customer service while safeguarding your personal information.
